SHIPPING & DELIVERY POLICY

The Bigg Ant is committed to delivering your order within the fastest time frame and highest quality packaging. Online paid orders are shipped the next working day and are mostly delivered within 3-5 working days from the date of dispatch. All COD orders are first confirmed on call and then dispatched the same or next working day.

We ship throughout the week, except Sunday & Public holidays during the normal working hours. 
 

How is the delivery charge calculated for multiple units? 
 

  • There is ₹50 shipping charge for all online paid orders within India.

  • Our prices are exclusive of GST (Goods and Service tax). As per the Government of India, Bigsmall.in is fully GST compliant.

  • Relevant GST % will be added to your product total at the checkout.  Note that GST is only applicable for orders within India.


How long does it take for an order to arrive?

Express delivery is done for all online paid orders which is within 3 - 5 working days (major cities). Most orders are delivered within 4 to 6 working days from the dispatch date, however, note that no COD order is dispatched until it is confirmed on the call.

Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers cannot be attempted the recipient might be asked to pick it up from the delivery centers.

COD Orders usually take 5-7 working days since a couple of extra days are required at the shipping company's end for processing. 


We will arrange for reverse pick up of the damaged product and ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.